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I selected ‘Forgot My Password’ and/or ‘Forgot My User ID’ and I have not received an email or text with my login information.

To receive an email or text with your login information, the email address and/or phone number entered must match what is on your policy. You will not receive an email or text with your login information if the email address and/or the phone number you provided do not match what is on your policy. Please call our Customer Support Help Desk at 1-800-300-5261 ext. 525 for assistance to login / create a new account.