Contact Us
Union Mutual’s business hours are Monday – Thursday 8:00 a.m. – 4:30 p.m. and Fridays 8:00 a.m. – 3:00 p.m.
- By Mail: P.O. Box 158 Montpelier, VT 05601-0158
- By Phone: Toll Free at 1-800-300-5261 or locally at (802) 223-5261
Have questions about your policy or bill?
- Contact us through the Insured Portal or by phone
Do you need to report a claim?
- To report a claim, please contact your agent (find your agent with our agency locator)
- After normal business hours, please contact us at 1-800-445-2330 for claims reporting instructions. For after-hours claims in New York, please contact 1-877-302-0203.
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Auto glass claims may be reported by calling (toll free): 1-888-299-0354
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Scheduled Holidays:
- January 1, 2026 – New Year’s Day
- January 19, 2026 – Martin Luther King, Jr. Day
- February 16, 2026 – President’s Day
- May 25, 2026 – Memorial Day
- June 19, 2026 – Juneteenth
- July 3, 2026 – Independence Day
- September 7, 2026, – Labor Day
- November 11, 2026 – Veteran’s Day
- November 25, 2026 (3:00 p.m. closing) – Before Thanksgiving
- November 26/27, 2026 – Thanksgiving
- December 24, 2026 – Christmas Eve Day
- December 25, 2026 – Christmas Day
Union Mutual includes the following companies:
Union Mutual Fire Insurance Company (NAIC #25860)
Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island and Vermont
New England Guaranty Insurance Company (NAIC #25852)
Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island and Vermont
Community Mutual Insurance Company (NAIC #10025)
Located at 22 Century Hill Drive, Suite 101, in Latham, New York; licensed to conduct business in the state of New York
