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Union Mutual’s business hours are Monday – Thursday 8:00 a.m. – 4:30 p.m. and Fridays 8:00 a.m. – 3:00 p.m.

  • By Mail: P.O. Box 158 Montpelier, VT 05601-0158
  • By Phone: Toll Free at 1-800-300-5261 or locally at (802) 223-5261

Have questions about your policy or bill?

Do you need to report a claim?

  • To report a claim, please contact your agent (find your agent with our agency locator)
  • After normal business hours, please contact us at (800) 445-2330 for claims reporting instructions.
  • Auto glass claims may be reported by calling (toll free): 1-888-299-0354

Scheduled Holidays:

2016

  • January 1, 2016 – New Year’s
  • January 18, 2016 – Martin Luther King, Jr. Day
  • February 15, 2016 – President’s Day
  • May 30, 2016 – Memorial Day
  • July 1, 2016 (1pm E.S.T.) – Independence Day
  • July 4, 2016 – Independence Day
  • September 5, 2016 – Labor Day
  • October 10, 2016 – Columbus Day
  • November 24-25, 2016  – Thanksgiving
  • December 23, 2016 (1pm E.S.T.)
  • December 26, 2016 – Day after Christmas

2017

  • January 2, 2017 – New Year’s Day (Day After)
  • January 16, 2017 – Martin Luther King, Jr. Day
  • February 20, 2017 – President’s Day
  • May 29, 2017 – Memorial Day
  • July 3, 2017 – Day Before Independence Day
  • July 4, 2017 – Independence Day
  • September 4, 2017 – Labor Day
  • October 9, 2017 – Columbus Day
  • November 22, 2017 (3:00 pm closing)  – Thanksgiving
  • November 23-24, 2017  – Thanksgiving
  • December 25, 2017 – Christmas

Union Mutual includes the following companies:

Union Mutual Fire Insurance Company (NAIC #25860)

Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island and Vermont

New England Guaranty Insurance Company (NAIC #25852)

Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Massachusetts, Maine, New Hampshire, New York and Vermont

Community Mutual Insurance Company (NAIC #10025)

Located at 433 River Street, Suite 8002 in Troy, New York; licensed to conduct business in the state of New York

Eastern Mutual Insurance Company (NAIC #43320)

Located at 6504 State Route 32 in Greenville, New York; licensed to conduct business in the state of New York