Contact Us
Union Mutual’s business hours are Monday – Thursday 8:00 a.m. – 4:30 p.m. and Fridays 8:00 a.m. – 3:00 p.m.
- By Mail: P.O. Box 158 Montpelier, VT 05601-0158
- By Phone: Toll Free at 1-800-300-5261 or locally at (802) 223-5261
Have questions about your policy or bill?
- Contact us through the Insured Portal or by phone
Do you need to report a claim?
- To report a claim, please contact your agent (find your agent with our agency locator)
- After normal business hours, please contact us at 1-800-445-2330 for claims reporting instructions. For after-hours claims in New York, please contact 1-877-302-0203.
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Auto glass claims may be reported by calling (toll free): 1-888-299-0354
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Scheduled Holidays:
- January 2, 2023 – New Year’s Day (observed)
- January 16, 2023 – Martin Luther King, Jr. Day
- February 20, 2023 – President’s Day
- May 29, 2023 – Memorial Day
- June 19, 2023 – Juneteenth
- July 4, 2023 – Independence Day
- September 4, 2023 – Labor Day
- October 9, 2022 – Indigenous Peoples’ Day
- November 10, 2023 – Veteran’s Day (observed)
- November 22, 2023 (3:00 p.m. closing) – Before Thanksgiving
- November 23-24, 2022 – Thanksgiving
- December 25, 2022 – Christmas
Union Mutual includes the following companies:
Union Mutual Fire Insurance Company (NAIC #25860)
Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island and Vermont
New England Guaranty Insurance Company (NAIC #25852)
Located at 139 State Street in Montpelier, Vermont; licensed to conduct business in the states of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island and Vermont
Community Mutual Insurance Company (NAIC #10025)
Located at 22 Century Hill Drive, Suite 103, in Latham, New York; licensed to conduct business in the state of New York
