Report a Claim
Here when you need us.
Trust and security play an integral part in deciding on your insurance company. When you experience a loss, you want to know your insurance company will be there for you. For over 150 years, Union Mutual has been protecting policyholders and ensuring our neighbors ‘live life well protected.’ Our expert staff and financial resources will be here when you need us most – providing top quality, personalized claims service.
To submit a claim:
- Contact your insurance agent – they should be your key first contact in reporting a loss. Click here to find your agent and their contact information.
- To report a claim online, click here or login through our Customer Portal, MyUnionMutual.
- o speak with a Customer Service Representative during normal business hours, please call 1-800-300-5261.
- For emergency after-hours claims, please contact our Claims Service line at 1-800-445-2330. For after-hours claims in New York, please contact 1-877-302-0203.
- To report an auto glass claim, please call (toll free): 1-888-299-0354
Automobile Claims
Our direct repair program is designed to help expedite the claims process.
For more information on our PARTs Direct Repair Program, view the Program FAQs.
Find Participating Repair Shops Near You


