Union Mutual Partners with ViewSpection for Streamlined Inspection Process
MONTPELIER – Union Mutual is excited to announce a partnership with ViewSpection to implement an improved, innovative inspection process that allows policyholders to complete their own digital inspection via smart phone app within the privacy of their own home.
Union Mutual believes this partnership with ViewSpection adds to its foundation of superior service and ease of doing business for both independent agents and our shared insureds. This technology is also an important tool in keeping all stakeholders safe during the ongoing COVID-19 pandemic.
“The partnership with ViewSpection could not have come at more critical time,” said Emile Willett, Assistant Vice President of Underwriting & Product Development for Union Mutual. “As a result, we have managed to successfully introduce a more efficient and streamlined personal lines inspection process for all parties involved. We are putting power directly into the hands of our insureds, while still preserving the privacy of the home – which, in the midst of a global pandemic, is more important than ever. We have a tremendous amount of gratitude for the continuous hard work, flexibility, and cooperation demonstrated by the entire ViewSpection team and are excited to build upon this partnership going forward.”
“It was great working with Union Mutual. They involved Underwriting, Marketing, IT, and Innovation right from the beginning in this project,” said Jim Gardner, CEO and Co-Founder of ViewSpection. “The many viewpoints really drove the exceptional results they have seen. Union Mutual’s team was always ready to question the status quo and let improving the policyholder’s experience drive the process of building out a loss control solution. The Union team has already expanded utilization of ViewSpection beyond the original parameters and we look forward to working together in the future.”
Union Mutual has found the ViewSpection app and reporting services to accurately and comprehensively deliver the inspection materials needed to adequately review risk submissions, which is vital to the integrity and profitability of our book of business.
About Union Mutual
Union Mutual of Vermont Companies, founded in 1874, is a property casualty insurance group consisting of Union Mutual Fire Insurance and New England Guaranty Insurance Company Inc., both based in Montpelier, Vermont; and Community Mutual Insurance Company, based in Latham, New York. The three companies write a total of $186 million in direct premium annually through independent agents throughout New England and New York, and are all rated A-(Excellent) with a Positive Outlook by A.M. Best.
Inspections create friction. ViewSpection adds value and reduces friction by engaging policyholders, agents, and underwriters from point of sale to renewal. Virtual or self-service inspections can be completed in hours, reduce costs, and are effective for any line of business. ViewSpection offers solutions for agencies, carriers, and loss control. To learn more about ViewSpection’s native or web app solutions go to https://www.viewspection.com/